S T A Y S | by Urban Group
A Smarter Approach to Short-Stay Property Management
At S T A Y S | by Urban Group, we believe short-stay management should be simple, transparent, and genuinely aligned with property owners.
The industry has changed — and so have we.
For years, the traditional management model has operated around high commission structures that were built for a very different market. Today, with smarter systems, better automation, stronger booking platforms, and changing guest behaviour, we believe there is a better way forward for owners.
That’s why we’ve introduced our new 7% Management Model — a modern approach designed to maximise owner returns while still delivering the professional management, guest communication, and local expertise your property deserves.
Why Owners Are Choosing Urban Stays Group
Local Knowledge. Modern Systems.
We are a locally owned Hobart-based business with hands-on knowledge of Tasmania’s short-stay market, tourism trends, seasonal pricing, and guest expectations.
Combined with modern booking technology and automation systems, we are able to operate more efficiently — passing those savings back to our owners.
Our New 7% Management Model
Simple. Transparent. Fair.
Our management fee is just 7% + GST.
No inflated commissions.
No outdated pricing structures.
No unnecessary complexity.
We’ve carefully modelled this structure against both Australian and international short-stay markets and believe this is where professional property management is heading.
While OTA commissions from platforms like Airbnb and Booking.com have increased significantly over recent years, advances in technology and streamlined operations mean owners should not still be paying legacy-style management fees designed for a different era.
We believe owners deserve better value — without compromising on service.
What’s Included
Professional Listing Management• Airbnb & Booking.com management • Calendar & rate optimisation • Dynamic pricing strategies • Seasonal and event-based pricing adjustments • Direct booking website exposure
Guest Communication• Guest enquiries & support • Automated messaging systems • Check-in coordination • Digital guidebooks & arrival instructions • Review management
Property Coordination• Housekeeping coordination • Linen & consumables management • Maintenance reporting • Routine property oversight • Owner communication & reporting
Direct BookingsWe are actively focused on growing direct bookings through our own booking platform to reduce reliance on OTA channels and improve long-term returns for owners.________________________________________
We Do Things DifferentlyAt Urban Stays Group, we’re not trying to be the biggest management company — we’re focused on building a smarter one.We work closely with a select portfolio of properties that suit the Urban Stays brand, allowing us to provide a more personalised and responsive service while maintaining high presentation standards across every stay.Our approach combines:• Modern technology • Local market expertise • Transparent management • Strong guest experience • Better owner returns ________________________________________
Is Your Property Suitable?We work with:• Apartments • Townhouses • Holiday homes • Investment properties • Boutique accommodation Whether you already operate as a short stay or are considering entering the market, we can help guide you through setup, pricing strategy, furnishing recommendations, and ongoing management.________________________________________
Let’s Talk
Thinking about short-stay management for your property?We’d love to chat about whether Urban Stays Group is the right fit for you.S T A Y S | by Urban GroupShort-Stay Accommodation & Property Management📍 Hobart, Tasmania📞 0448 723 831✉️ kat@urbanstaysgroup.com.au